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Frequently Asked Questions (FAQ)

How do I book a shipment with Nkule Global Logistics?

Booking is simple! You can request a free quote through our website, send us details via WhatsApp, or email our customer service team. Once we receive your shipment details, we’ll provide a booking confirmation, pickup schedule, and estimated delivery time.

What types of items can I ship?

We specialize in vehicle shipping (cars, SUVs, trucks, motorcycles), containers, personal effects, heavy machinery, and commercial goods. Whether it’s a single vehicle or full container load, we have customized solutions to fit your needs.

How long does shipping take from the USA to Cameroon?

Transit time depends on the port of departure and the shipping method (RoRo or container). On average: East Coast (Newark, Baltimore, Savannah) → Cameroon: 25–35 days Gulf Coast (Houston) → Cameroon: 30–40 days We’ll provide updates and tracking details throughout the journey.

Do you assist with customs clearance and paperwork?

Yes — we handle all customs documentation, port clearance, and export/import processes for both U.S. and destination ports. Our goal is to ensure your shipment clears customs quickly without unnecessary delays.

How do I track my shipment?

Once your cargo is booked, you’ll receive a tracking number or bill of lading reference. You can check your shipment status online or contact our customer support team via phone or WhatsApp for real-time updates.

What are the payment and insurance options?

We accept bank transfers, Zelle, or PayPal (for U.S. clients) and mobile money (for Cameroon-based clients). Insurance is optional but highly recommended. We offer coverage for vehicles, cargo, and containers to protect against damage or loss during transit.

High Quality

Our Commitment

At Nkule Global Logistics, we see every shipment as a relationship built on trust, reliability, and satisfaction.
Whether it’s your first car shipment or your tenth container, our promise remains the same —

Your cargo, our priority.

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